Salesforce, the global CRM giant, today announced that it has opened its second data center in Japan, located in Kobe in the country’s Kansai region. The company says that the new data center expands its ability to deliver the Intelligent Customer Success Platform that includes products like Sales Cloud, Service Cloud, App Cloud, Community Cloud, Analytics Cloud to more customers in Japan and the broader Asia-Pacific region.
Shinichi Koide, chairman, president and CEO, Salesforce Japan said:
We are pleased to announce the opening of our second data center in Japan. With this new data center, along with the first local data center opened in 2011 in Tokyo, Salesforce will be able to continue delivering exceptional reliability and performance to customers. The new data center will support the unprecedented growth we’ve seen in the region and further accelerate the adoption of the Intelligent Customer Success Platform. This is one of our commitments to Japan.
Salesforce says that in Q4 of FY17, the Asia-Pacific region (including Japan) was its fastest-growing region, growing at 30%. With the addition of the company’s second Japanese data center in Kobe, the company says it is poised to deliver the Intelligent Customer Success Platform locally to more customers than ever before. They claim that top Japanese brands like Canon Marketing Japan, Inc., Meiji Yasuda Life Insurance Company and Sompo Japan Nipponkoa Insurance Inc., Ltd., are using Salesforce to connect with their customers in entirely new ways.